ASSESSMENT

IMPLEMENT

PLANNING

EFFICIENCIES

IMPLEMENTQ uses surveys, interviews, and observation to conduct a comprehensive service audit.

IMPLEMENTQ monitors Key Performance Indicators at 3-week intervals, adjusting strategies as needed.

Once we have executive buy-in, we oversee the implementation process from start to finish.

We identify technology, training, and processes to take your service team to the next level. 

SEASONED PROS

OUR CONSULTANTS HAVE BEEN EVERYWHERE – RETAIL TO WALL STREET. 

Our professional staff includes four MBAs, a certified sales process engineer, and a customer retention expert. We have special expertise in business strategy, operations and marketing (both online and offline)